Privacy Policy
Welcome to Lost Horizon Lab Production.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our photography and videography services.
We believe in transparency, respect, and honesty in the way we handle your information.
Who We Are
Lost Horizon Lab Production
E14 6PS
London
Email: dobrescucostin@icloud.com
Phone: +447759069592
Website: https://losthorizonlabproduction.com/
If you have any questions regarding this Privacy Policy, please contact us using the details above.
Information We Collect
We collect only the information necessary to provide our services professionally and efficiently.
Information You Provide
When you contact us through our website or by email, we may collect:
Full name
Email address
Phone number
Event details (date, location, preferences)
Any information you voluntarily provide in your message
Photography & Videography Content
As part of our services, we capture and process images and videos related to your event or project.
Automatically Collected Information
When you browse our website, we may automatically collect:
IP address
Browser type and device information
Pages visited
Date and time of visit
Basic usage data through cookies (if applicable)
No Online Payment Processing
We do not collect or process payments through this website.
Any financial arrangements or payments related to our services are handled offline and are not processed through our website systems.
How We Use Your Information
We use your information to:
Respond to inquiries
Provide quotations
Plan and deliver photography and videography services
Communicate regarding your booking
Deliver final images and videos
Improve our website and services
Comply with legal obligations
We do not sell, rent, or trade your personal information.
Use of Images and Videos
Your comfort and privacy matter deeply to us.
Images or videos created during a project may be used for:
Portfolio presentation
Website galleries
Social media
Promotional materials
This will only occur:
With your explicit consent, or
As agreed within a signed contract
If you prefer your content to remain private, we fully respect that decision.
Data Storage & Security
We take appropriate technical and organizational measures to protect your information from:
Unauthorized access
Loss
Misuse
Disclosure
While no digital system is completely secure, we take reasonable steps to safeguard your data.
Data Retention
We retain personal data only for as long as necessary:
To provide our services
To comply with legal requirements
For archival or portfolio purposes (if agreed)
You may request deletion of your data where legally permitted.
Sharing of Information
We may share limited information with trusted third parties only when necessary, such as:
Website hosting providers
Cloud storage services
Professional advisors (legal or accounting)
All third parties are expected to handle your data securely and responsibly.
Cookies
Our website may use cookies to:
Improve website functionality
Analyze traffic
Enhance user experience
You may disable cookies through your browser settings at any time.
Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction
Request deletion
Withdraw consent
Restrict or object to certain processing
To exercise these rights, please contact us at [Your Email Address].
Children’s Privacy
Our services are not directed toward children under 16 without parental or legal guardian consent.
Changes to This Policy
We may update this Privacy Policy when necessary. Any changes will be posted on this page with a revised effective date.
Contact
If you have any questions about this Privacy Policy or your personal data, please contact:
Lost Horizon Lab Production
Email: dobrescucostin@icloud.com
Phone: +447759069592
We are committed to handling your information with professionalism and care.
